Real Support Begins When You Feel Understood
Putting your hand up for help is the hardest part.
We make the First Step feel easier.
Supporting all ages & stages in Geelong, Bellarine, Wyndham & West Melbourne
We specialise in supporting neurodivergent people - including PDA profiles - and those living with chronic illness, invisible disabilities, and psychosocial disabilities.
“As a child, I wholeheartedly believed I was the only one born ‘different’ and ‘weird’. I came to learn I just hadn’t found my place yet in a world that felt really scary.”
-Shay Cole, Director
Where You Can Find Us
What People Have To Say About FSSS
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“Can I just say how amazing Abbie is with V. I asked last week to work on hygiene and organisation as this is an OT goal and an NDIS goal. She walked in, took control of the situation and gave me a rest. I actually felt the benefit! Thankyou thankyou thankyou Abbie! Don’t let Abbie go anywhere.”
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“I love watching how brutal K’s humour is and Jaime just rolls with it and the laughter cannot be contained, I couldn’t put a price on it. I absolutely love having Jaime around. Even when K needs a break and returns to see Jaime is still here, its definitely growing the relationship."
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“As a person with her own lived experience, her offering is so needed. Shay is passionate, courageous and deeply kind and I cannot recommend her services highly enough. She is a true good egg. If you are Autistic or ADHD or are neurodivergent in any way, don’t walk towards her…. run towards her.”
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“My son warmed to her so quickly which very rarely happens! While he was getting used to having Courtney around I asked her to to a tidy in his room. She did such a beautiful job, I kept going back in to look at it. I think Mondays might be my new favourite day.”
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"Literally I was just about to say, I can honestly tell you have been picky in the BEST way. These girls (I've met B's too) have so much love and heart for their little people. I am just sooooo happy I'm in this little bliss bubble too!"
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"I feel so much better too, and being more empowered I guess with being neurodivergent. Don’t ever accept her resignation! Last week she did a quick clean of the fridge and everyday I open it I’m reminded how much something so little can mean to me as a busy mum.”
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“I had Megan for my regular shift today and I just wanted to say how appreciative I am to have such an amazing support worker. I was having a bad mental health day today and the empathy, compassion, and professional caring support she showed was amazing and made my day so much better. I truly am so grateful.”
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"She really is such a beautiful person. I'm really enjoying her company. She took me to the beach yesterday. I've been wanting to go for so long but never had the means to get there. It was so beautiful."
