Whats the difference between non verbal & non speaking?

Non-Verbal vs. Non-Speaking: Understanding the Difference with First Step Support Services

Language is powerful. It shapes how we see the world, how we communicate with others, and even how we understand ourselves. For many people, words are how they express their thoughts, feelings, and needs. But for others, especially those with communication differences, language can look a little different—and that's okay! At First Step Support Services, we believe in using language that truly respects and reflects how each person communicates. That’s why it’s important to understand the difference between the terms "non-verbal" and "non-speaking," and why we’re committed to using language in ways that support and empower individuals.

What's the Difference Between Non-Verbal and Non-Speaking?

Let’s break it down. The terms "non-verbal" and "non-speaking" are often used interchangeably, but they actually mean different things—especially in the context of NDIS support and supporting people with communication differences.

Non-Verbal:

Being "non-verbal" means that a person does not use spoken language to communicate. However, that doesn’t mean they don’t communicate at all! People who are non-verbal may use other forms of communication like gestures, body language, sign language, or augmentative and alternative communication (AAC) systems, such as communication boards or speech-generating devices. Non-verbal doesn’t mean a lack of ideas or thoughts—it just means spoken words are not their primary means of expression. Using the term non-verbal can carry alot of stigma and is often associated with low intelligence, or not having anything to say. People hear non verbal and often think non communicative - when thats often not the case.

Non-Speaking:

On the other hand, "non-speaking" refers specifically to the inability to produce speech. However, many non-speaking individuals may still be able to understand and process language in full. Some may even communicate effectively through written words, symbols, or other devices. "Non-speaking" is a description of the absence of verbal speech, not necessarily the absence of communication.

Why Does Language Matter?

At First Step Support Services, we recognise that language shapes the way we view the world. When we label someone as “non-verbal,” we might unintentionally suggest that they are incapable of communicating, which is simply not true. A person who is non-verbal may be expressing themselves in ways that are just as rich and meaningful as someone who uses spoken words. Similarly, when we describe someone as "non-speaking," it’s important to remember that communication can take many forms, and the person is still capable of connecting and sharing their thoughts with others.

Using the right language is vital - even in support work - because it influences how we approach providing support and how we understand a person’s needs and capabilities. The language we use helps to create a positive, empowering environment where individuals feel seen, respected, and understood. For example, saying someone is non-speaking might lead us to explore different communication tools or approaches, such as AAC devices or sign language, to ensure they have a way to express themselves effectively.

How First Step Support Services Supports Communication Differences

At First Step Support Services, we take communication seriously. That’s why we place so much emphasis on using language that is affirming, respectful, and accurate. Our goal is to provide NDIS support that promotes inclusion, understanding, and connection. Here’s how we approach communication with those who are non-speaking:

1. Using Neuroaffirming Approaches

We believe in neuroaffirming practices, which means we acknowledge and honor the different ways people communicate and process information. Whether someone is non-speaking or speaking, we tailor our support work to meet their specific communication needs. We understand that everyone deserves a chance to express themselves in a way that works for them, and we work closely with each individual to explore communication options that feel right.

2. Collaborating with Experts

Communication is multi-faceted, and we recognize that some individuals may benefit from additional support, such as working with a Geelong speech pathology professional. Our team of NDIS support workers are trained to collaborate with speech therapists and other professionals to ensure we’re using the best techniques and tools available. Whether it’s exploring AAC systems, helping someone improve their sign language skills, or teaching alternative communication strategies, we’re here to support each person’s unique way of communicating.

3. Empowering Individuals Through Choice

When we’re working with someone who is non-speaking, we place a huge emphasis on choice and autonomy. We work with each individual to help them express their preferences and needs—whether that’s through a device, written communication, or even a combination of methods. We believe in giving people control over their communication so they can make informed decisions and engage with the world in ways that feel comfortable and empowering.

Need support with communication strategies? Contact First Step Support Services today to talk to an experienced disability worker oe speech pathologist who can help you navigate the best options for your needs!