Support Work
LETS TALK ABOUT SUPPORTING!
About our Team
At First Step Support Services, our support workers are more than just helpers - they’re cheerleaders, confidantes, and consistent, compassionate allies. We believe in building real, trusting relationships that honour each person’s strengths, goals, and identity.
Our team brings a mix of lived experience and professional knowledge, and we only hire people who are genuinely passionate about this work. This isn’t a side hustle - it’s a calling. When you're with us, you’re backed by a crew who shows up, lifts you up, and walks beside you - every step of the way.
What can a Support Worker help with?
Supporting daily routines (like getting ready, cooking, or organising tasks)
Encouraging social interaction and community participation
Helping with transport to and from activities, appointments, or school
Supporting play, hobbies, and interest-based activities
Building independence in life skills like shopping, budgeting, or catching public transport
Promoting emotional wellbeing and positive relationships
Offering consistent, strengths-based support that celebrates neurodivergence
Assistance with personal care
Fees & Funding
Our Support Workers are $67.56 per hour, in line with the NDIS Price Guide.
We also charge $1 per km - only when a participant is in a staff members vehicle.
NDIS Funding can be used for Support Workers from a range of categories, including
Core - 04 Social & Community Participation
Core - 01 Assistance with Self Care Activities
Capacity Building - 09 Life Transition Planning Including Peer Mentoring
Capacity Building - 15 Skill Development & Training
We also support a number of private paying families. Get in contact with us today!
